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Application Support Engineer
Re-Vision is the leading provider of mobile self-scanning solutions, accounting for an overall market share of over 50%, with a proven track record of delivering business value to the world’s top 5 food retailers. Benefitting from over 10 years of experience and built around retail best practices, our My-Scan Omni-Channel platform is implemented in different supermarkets and hypermarkets in over 30 countries all over the world. To strengthen our Professional Services Team we are looking for a Junior Application Support Engineer.
What will you be doing?
As Application Support Engineer you are responsible for the availability, scalability, performance, security and delivery of our in-house developed solutions. In this role you should always be in the lookout to make sure our solutions are available and have as close to zero downtime.
You will analyse, reproduce and resolve issues and service requests related to the self-scanning and loyalty systems remotely from our office. Issues and requests regarding the systems or used hardware will be solved together with strategic partners or the IT-department of the customer. You strive for a good SLA in terms of performance numbers and customer experience.
As Application Support Engineer, you will carefully prepare, test and document new installations and updates of our mobile self-scanning solutions and loyalty systems. You will strengthen our consultancy team with your technical knowledge when needed. Suggestions to improve our delivery proces and prevent issues are highly encouraged.
You will be part of the Professional Services Team that consists of 3 IT Operation Engineers, 5 Implementation Consultants and a Project Manager. The team strives for agilty and is working closely together with the Development team.
- Bachelor’s degree or equilivant reasoning level;
- Microsoft Server, SQL, Virtualisation and Networking knowledge with a drive for learning;
- Ability to solve complexe problems and demonstrate your solutions clearly;
- Good command of Dutch and English, both written and spoken;
- You are enthusiastic, proactive and eager to learn.
A challenging and dynamic work environment in which you will be working as a Application Support Engineer for one of the most prominent players in mobile self-scanning solutions and loyalty systems worldwide. You will be part of a highly motivated and skilled Professional Services Team.
- Fulltime employment with the possibility to work partly from home;
- Market-based salary based on your knowledge and experience (feel free to ask before applying);
- 8% holiday allowance, retirement benefits, travel expenses, on-call compensation, laptop and mobile phone;
- A modern office in Waardenburg, which is easily accessible by car (30 minutes from Utrecht, 15 minutes from Den Bosch);
- Plenty of room for personal growth and professional development.
Re-Vision has matured its solution portfolio to support an Omni-Channel strategy and BYOD, helping retailers meet their shoppers' expectations and delivering identical functionality and experience both on the enterprise devices and the smartphone. Easy, convenient and in return more shopping experience; the My-iScan™ & My-Scan™. Both solutions are developed to be robust and scalable, whilst including features that demonstrate an eye for detail. Every offered module keeps the end user’s attention on the store offerings and serves their personal needs.
With more than 30 colleagues working at our Waardenburg HQ (30 minutes from Utrecht, 15 minutes from Den Bosch), you will be part of fast-growing, international technology and IT focused company.
Are you interested or would you like more information about this job opening? Maykel Korndewal (Recruitment Consultant) will gladly provide you with more details. You can contact him by calling 06-81288290 or apply directly below.
Your response will be treated confidentially and we will respect any notice period with your current employer. We are flexible in terms of scheduling a call.
- Introduction by phone and walk-through of the job opening with Maykel Korndewal;
- Interview with Team Manager / Technical Colleague;
- 2nd interview / technical assessment.
Korndewal - ICT Recruitment
Korndewal is gespecialiseerd in ICT Recruitment. Wij werven ICT professionals voor het MKB, grootbedrijf, overheidsorganisaties en stichtingen. Sinds 2006 ontzorgen wij werkgevers op persoonlijke en professionele wijze bij de tijdelijke- of permanente invulling van de personeelsbehoefte.
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